Aanded Smart CRM
Smart CRM by AANDED is an AI-powered platform that helps you manage customer data, automate tasks, and grow your business faster.
It brings all your teams together with smart tools like automation, data insights, and AI-driven features.
Available in Professional and Enterprise plans to fit businesses of all sizes.
Feature
Workflows
Automate tasks and customer communications with intelligent workflows that trigger based on customer behavior.
Custom Reporting
Turn data into insights with flexible reports that track everything from deal progression to revenue attribution.
Team Governance
Organize your teams with granular tool and field-level permissions, and admin features like 2FA, SSO, and more.
Centralized Audit Log
Track every action taken by humans, automations, integrations, and AI for transparency and accountability.
Automatic Duplicate Detection
Use AI to automatically identify and merge duplicate records, keeping your database clean and accurate.
Project Management (Beta)
Streamline cross-team collaboration with AI project management. Includes segmentation, automation, and reporting.
Get Your Team on the Same Page
Your team shouldn’t waste time on data entry or figuring out who does what. Let aanded’s Smart CRM orchestrate work between humans and AI agents — so your team can focus on building customer relationships while AI handles the rest.
- Smart Lead Scoring
- Automated Follow-ups
- AI Sales Predictions
- Customer Insights Dashboard
Aanded Marketplace
Connect your CRM to over 2,000 popular business apps through third party- and HubSpot-built integrations.
Data Sync
Automatically sync data two ways between HubSpot and dozens of popular third-party apps.
Sandbox Test Account
Safely test various changes and functionalities in a sandbox environment before they go live.
CRM Interface Configuration
Match the layout of your CRM data to your team’s unique needs to ensure your team sees the right data at the right time.
UI Extensibility
Build flexible processes, integrations, and custom interfaces that connect seamlessly with where your team is already working.
Integrated Tool Actions in Workflows
Combine HubSpot automation with your favorite apps to automate processes and keep teams operating smoothly.
Starter
- Asset tracking
- Basic reporting
- Email support
- Limited automation
Professional
- Everything in Growth
- Advanced analytics
- Compliance management
- Role-based access control
Enterprise
- Everything in Pro
- Custom workflows
- Dedicated account manager
- Enterprise-grade security
- SLA & priority support
Frequently asked questions
What is smart CRM?
Smart CRM is Aanded’s AI-powered customer platform that serves as the foundation for all your customer-facing teams. It combines intelligent customer data management with advanced AI capabilities to help you grow better. Smart CRM includes features like AI-powered data enrichment, custom object creation, advanced automation workflows, and calculated properties that work across your entire organization.
Smart CRM is available in two editions: Professional and Enterprise. Each plan is designed to provide the core platform capabilities your teams need to manage and activate customer data effectively, with Enterprise offering additional power and flexibility for larger, more complex organizations.
How does AI used in Smart CRM?
Smart CRM leverages AI throughout the platform to help you work smarter and faster. Breeze AI includes AI tools that automatically enrich customer records, generate content, provide intelligent recommendations, and automate routine tasks. AI helps clean and standardize your data, predict customer behaviors, and surface insights that drive better decisions.
Some AI features come included with your Smart CRM subscription, while others may use HubSpot Credits for consumption-based capabilities. This flexible model ensures you can access powerful AI tools while maintaining predictable costs.
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What type of support does Aanded offer for Smart CRM?
The types of support available to you depend on which Smart CRM plan you purchase. With Smart CRM Professional, you’ll have access to email and chat support. With Smart CRM Enterprise, you’ll gain access to email, chat, and phone support. Multi-language support is available for all Smart CRM users. HubSpot supports English, French, German, Japanese, and Portuguese among other languages. For a full list of languages, view HubSpot’s language offering.